Privacy policy

Last updated: Oct 2025

1. Introduction

This Privacy Policy explains how KH8 collects, uses and protects your personal data when you visit our website or make a purchase. We comply with the UK GDPR and the Data Protection Act 2018.

2. Information We Collect

We collect data when you:

• Place an order or create an account
• Subscribe to our mailing list
• Contact us via email or social media

This may include: name, email, address, phone number, payment details (securely processed by third parties), customisation information, and technical data such as IP address.

3. How We Use Your Information

• To process and deliver orders
• To communicate with you
• To send marketing (if you’ve opted in)
• To improve our website and services
• To comply with legal obligations

4. Legal Bases for Processing

We process data under: contractual necessity, legitimate interest, consent (for marketing), and legal obligation.

5. Sharing Your Information

We share data only with trusted partners: Shopify, payment processors (PayPal, Shopify Payments), couriers (Royal Mail etc.), and email tools (for opt-in marketing). We never sell or rent personal data.

6. Data Retention

Transaction records are kept for six years to comply with HMRC rules.

7. Cookies

Our site uses cookies for performance and analytics. You can manage cookies in your browser settings.

8. Your Rights

You may: access, correct or erase your data, withdraw marketing consent, or complain to the ICO (www.ico.org.uk)

9. Contact

Email: hello@lkh8.store